You're mailing something that matters. Here's exactly what happens to it.
Trust isn't a promise on a homepage — it's a process you can watch. Twelve plain-language stages, shown to you exactly as they're shown to our staff. No internal jargon, no black box.
Start a submissionWhile it's with us, it's covered.
Insured in our custody
Covered against loss or damage up to the value we confirm together at intake.
Photo-logged handoffs
Timestamped photos at every physical handoff — your record and ours.
Full audit trail
Every movement and status change on your card is logged, end to end.
A real person
A concierge thread on every order — ask us anything, any stage.
The best moment in the hobby.
At stage five, restoration is done and your before/after reveal goes live in the portal. Drag it. Share it. It's the receipt for the work — and the site's most shareable moment.
See more revealsWhat we won't pretend.
Trust runs both ways. Here's what we're upfront about.
We don't guarantee grades.
Grading decisions belong to the grading companies alone. Anyone promising you a grade is misleading you. We guarantee careful work and honest updates.
We don't guarantee an outcome.
Restoration is a skilled craft, not an exact science. Results depend on a card's condition and materials — inspection tells us what's realistic before you commit.
Restoration is disclosed on resale.
Standard hobby practice, and your responsibility when you sell. We're upfront about it because it protects everyone. Read the terms.
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